Help

Carolyn Belle cbelle@icsd.k12.ny.us is the building Tech Mentor. I'll help if I can.

Other sources of help include: =**The SH Tech Info document from this wiki**=

-Open any web browser inside the school district. -Highlight everything in the address bar and replace it by typing “snoopy/help” -Log in with your username/password. If you get an error at this point have a librarian or a tech mentor submit a snoppy for your original issue and one to fix your snoopy login. -Complete the Snoopy Help Request form and submit it.
 * Snoopy help request**


 * Help Desk**

HelpDesk will be open September-June, (closed for all school breaks).

This change will take affect starting the week of March 25th, 2013. The new hours are as follows: Tuesdays - 1:30pm – 4:30pm Thursdays - 1:30pm – 4:30pm

We will also be scheduling some limited appointments for help desk work on Tuesday morning. No walk-ins will be accepted that morning.

If you make an appointment with a technician to have work done on Tuesday morning and are unable to make it for some reason please email the technician so that they are not sitting there waiting for you to arrive.